FERRO

Frequently asked questions

Yes. All watches sold by Khaled Swiss Watches are 100% authentic and sourced from reputable suppliers. We do not sell replicas or counterfeit products.

We allow customers to inspect and try on the watch at the time of delivery (for COD orders).

Conditions:

The watch must remain in original condition
Protective stickers must not be removed
The item must not be worn outside inspection

If you decide not to proceed, the watch will be returned immediately to the courier.

We offer a 14-day return or exchange policy.

The watch must:

Be unworn and unused
Have all protective stickers intact
Include original packaging, warranty card, and accessories

Returns that show signs of wear may be declined.

We accept:

Cash on Delivery (USD)
Whish to Whish
OMT money transfer
Credit/Debit Card

For Whish and OMT transfers, orders are processed after payment confirmation.

We offer free delivery across Lebanon on all orders.

Delivery times may vary depending on your location.

Still have questions? Contact us directly on WhatsApp, our team is happy to assist you with product selection, availability, or after sales support. +961 3 054123